Scenario:
Jobs are stuck on the printing queue
Steps:
1. connect to 192.168.88.229 via Remote Desktop
2. launch Run and browse to the list of printers (\\192.168.88.229)
3. Double click on the affected printer and confirm that there are jobs stuck on the queue
4. launch services.msc
5. restart Print Spooler service.
List of Printers and their IP Addresses
Wing B
13FWB 192.168.88.225
14FWB 192.168.88.224
15 N/A - Not a network printer, used by GMD's PA
Wing A
15A 192.168.88.226
HR